Destination and address
Enter the recipient name, complete address and phone number accurately. Selecting a country in checkout does not by itself establish delivery timing or dispatch origin. Contact support before buying to confirm service to your address.
Displayed shipping charge
The current payment step does not add a separate shipping fee to the product price. Review the total before paying. This does not cover charges that may be imposed by customs or your bank.
Handling and delivery times
A confirmed country-by-country handling and delivery timetable is not published here. Obtain an estimate for your address from support before buying, especially for time-sensitive orders.
Import and customs costs
Before ordering, confirm the dispatch country, whether any import or clearance charges are payable at delivery, and who pays them. Do not assume those charges are included without confirmation.
Delays or transit damage
Email support with your order reference and a description. Keep photos of damaged packaging and products to help the investigation.